Shipping & Delivery

In stock products are despatched within 4-5 business days.

Made to order products have a usual lead time of 15 - 20 business days and are generally despatched within 4-5 business days from completion of manufacture.

Pick up from our Ormeau Queensland warehouse is available by arrangement with a suitable vehicle/trailer and as long as the load is secured in accordance to latest Transport Regulations. https://www.qld.gov.au/transport/vehicle-safety/transporting-loads/how-to-transport-loads

Delivery/Collection Options

Depending on the size of the structure, a few options exist for delivery of your product.

Home Delivery

For Tool Sheds only, there is a standard home delivery fee of $99 to most locations. Please allow between 5 – 10 business days for delivery.

In some cases larger structures such as Shelters, Carports, Garage Sheds and Workshops can be delivered to your home. Where we are unable to do a home delivery the item will be sent a collection depot convenient to you, from where you can collect.

Collect from Depot

Select a suitable depot from the dropdown menu in the cart. Your item will be shipped to your nominated depot or the closest depot to which is a very economical method to obtain your purchase. The depot will notify you once your package is ready for collection – then you visit the depot to collect your order. If for any reason you cannot collect, contact the depot and they will be able to assist you with a delivery solution.

Terms and Conditions

Home Delivery is an ‘Assisted Delivery Service’ meaning an able-bodied person will need to be in attendance to assist with the delivery. If no one is in attendance, then the delivery will be deemed failed.  Failure of attempted delivery will result in re-delivery charges payable by the customer.

Home delivery is to the front door only due to regulations. Therefore, it is vital to be ready to assist on the day to ensure a successful delivery.

Delivery Times

Tool and Garden Sheds and Shelters

Usually despatched within 4-5 business days from payment. Allow 5-10 business days delivery, depending on location.

Carports, Garage Sheds and Workshops

These are all made to order, with a usual lead time of up to 20 business days. Please allow for 5-10 business days delivery on top of manufacture time.

Depot Collection

Once you have been notified that your order has arrived at your nominated depot, you have 3 business days to collect it. Collection times are, Monday – Friday from 8am – 3pm.

Home Deliveries

Deliveries are generally made, Monday to Friday between 8am – 5pm.

Delivery Hasn’t Been Made

Whilst this is unlikely to occur, if your order has not arrived within the above timelines, please email our office.

Delivery Terms and Exceptions

  • For Home Delivery please note that delivery is to the front door or 6 meters from the delivery vehicle only. Deliveries cannot be taken to the rear of a property due to OH&S regulations.
  • Deliveries can be made to most Australian locations with the exception of all Islands.